IT Services

Information Technology Services (ITS) provide facilities and services to students at ACPE.  ITS manage and maintains an extensive network of high-end personal computers, telephony, specialised software, Wi-Fi access, student email and printing.  ITS also provides personalised IT support to students via email, phone or on a face-to-face basis on any IT related issue.

All ACPE enrolled students with a current computer account can access any ACPE computers. The system provides access to resources such as the Internet, network storage drives, applications and printing. To obtain a computer account, please contact the IT Service department.

Available IT services:

Computer Account
All students are required to complete an Application for Computer Account Access Form and lodged with the ITS office. The ITS office is located on the ground floor next to the entrance at 8 Figtree Drive. Once completed, you are able to access ACPE computers and services.

Email - https://mail.acpe.edu.au/exchange
As an enrolled student, you will be given an e-mail account that uses the format of <studentnumber>@acpe.edu.au. You will be allocated a 100MB mailbox limit. Students can access their emails through webmail on college computers or externally. Webmail link can be found on Studysmart.

Copy, Print & Scan
New Students are allocated a $2.00 allowance on their Student Cards to allow them to Copy, Print and Scan. Student card recharge stations are located at PC Lab 2 (card only) and the library (cash & card).

Network Storage Drive
A network storage drive (H: drive) will be allocated to your computer account. You will have a size limit of 50MB in size.

Studysmart - http://studysmart.acpe.edu.au
Studysmart ACPE is a learning portal using the Moodle software. The Studysmart ACPE learning portal provides you with direct access to your units of study, complementary resources and all the services of the College including Academic Development Office and Library.

Wi-Fi
All Students with an active ACPE computer account can access the ACPE wireless network for access to the internet. Wireless coverage areas are currently located in the Library, Student Common Areas, Deck and Lecture Rooms

IT Support Contact Details:

LOCATION :	8 Figtree Drive, Sydney Olympic Park, NSW, 2127 Australia
PHONE:	+61 2 8061 2722
FAX:	+61 2 8061 2799
EMAIL:	support@acpe.edu.au
BUSINESS HOURS:	Monday                8:00am to 5:00pm
	Tuesday               8:00am to 5:00pm
	Wednesday         8:00am to 5:00pm
	Thursday              8:00am to 5:00pm
	Friday                    8:00am to 5:00pm

Times will vary on ACPE declared holidays, summer school and scheduled classes. Any queries received after business hours will be attended to at the next business day.